State Farm® Insurance Agent Ross Webb
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristen Mitchell
September 17, 2026
5
out of
5
rating by Kristen Mitchell
"Andy at State Farm is such a responsive and helpful agent. Rates are amazing, the entire team is helpful and I'm so glad I switched to them! Ross, Amanda, Cassidy, Mary and anyone else I've ever dealt with have gone above and beyond."
We responded:
"Hi Kristen! Wow—thank you! It means a lot to hear that Andy and our team have gone above and beyond for you. We’ll share your feedback with Ross, Amanda, Cassidy, Mary, and everyone else who helped. We appreciate your 5-star review, trusting us with your insurance needs, and promise to always provide the same excellent service! "
Brenda Montelongo
September 16, 2026
5
out of
5
rating by Brenda Montelongo
"They Are So Friendly And Nice. They Explain Things Well. I Appreciate Everything They Do For Me With The House And Car."
We responded:
"Hi Brenda! Thank you so much for the 5-star review. We truly appreciate you saying we’re friendly and that we explain things well. It means a lot to know you feel supported with your house and car. Thanks for trusting us!"
Darla Wright
September 16, 2026
5
out of
5
rating by Darla Wright
"Everyone is so friendly and very helpful"
We responded:
"Hi Darla! We appreciate your 5-star review. Our team works hard to make every experience welcoming and supportive—so it means a lot to hear that. Thank you for allowing us to handle your insurance needs.
"
E. Z. Eades
September 15, 2026
5
out of
5
rating by E. Z. Eades
"Very pleasant and very helpful"
We responded:
"Hello! Thank you for the 5-star review! We’re glad you had a great experience with our team being so friendly and helpful."
Mary Miller
September 10, 2026
5
out of
5
rating by Mary Miller
"This is a friendly, caring, facility and there employees are a great group of people who are eager to help answer any questions and provide you with the proper amount of insurance you need."
We responded:
"Hi Mary! Thank you for the 5-star review! "
Paula Lahey
September 10, 2026
5
out of
5
rating by Paula Lahey
"GREAT staff! Awesome service! So far, fair to the consumer rates!"
We responded:
"Hi Paula! Thank you for your 5-star review! We appreciate your business and thank you for allowing us to handle all of your auto and home insurance needs! "
Daisy Duck
September 10, 2026
5
out of
5
rating by Daisy Duck
"The most helpful personable staff EVER!! MARY also is the sweetest thing on the planet.If everyone had her personality it would make life easy."
We responded:
"Hello Daisy! Thank you for the 5-star review! Mary has been an excellent asset since adding her to our team. She offers top notch customer service just like the rest of our team members. "
Ed Warns
September 10, 2026
5
out of
5
rating by Ed Warns
"Great people! Amanda worked hard to get my home and vehicle quotes tailored to fit my needs at a price I could afford. I like having someone who can answer any questions I have without using AI powered automation!"
We responded:
"Hi Ed! Thank you so much for the 5-star review. We are very lucky to have Amanda as our office manager and team player. There isn't any task she can't handle, and she will always go above and beyond for our clients. Thank you for allowing us to handle all of your insurance needs. "
Debra
September 9, 2026
5
out of
5
rating by Debra
"Shannon was great- first talked on phone then met in the office. Great quote for car insurance. Kind considerate, able to answer my questions."
We responded:
"Debra!! Thank you for the 5-star review! Shannon is a great team member, and she always goes above and beyond for her customers. Thank you for allowing us to handle all of your home and auto needs. "
Alysia Jennings
September 2, 2026
5
out of
5
rating by Alysia Jennings
"Great coverage at an affordable price. Ross has a great team that has made sure that I'm satisfied with my rate. They have proven to be very attentive and quick to respond. They are also local to me, so thats also wonderful."
We responded:
"Hello Alysia! Thank you so much for your 5-star review! We promise to always provide you with the same excellent customer service and attentiveness with each interaction you have with us. Thank you for allowing us to handle all of your insurance needs. "
Patti Waller
August 5, 2026
5
out of
5
rating by Patti Waller
"Great customer service. Our agent took her time and went through everything with me. She didn’t push me to get the unnecessary extra stuff."
We responded:
"Hi Patti! Thank you so much for the 5-star review! We will ALWAYS be 100% honest with you and make sure that you get the coverage you want and need. We will promise to always treat you like family :) "
Amanda Cole
August 1, 2026
5
out of
5
rating by Amanda Cole
"Shannon and Amanda were professional and friendly. Very satisfied."
We responded:
"Hi Amanda! Thank you so much for the 5-star review. Amanda and Shannon are both excellent assets to the team and I am very fortunate to have them in my office. We appreciate you allowing us to handle all of your insurance needs! "
Michelle Leone
July 21, 2026
5
out of
5
rating by Michelle Leone
"I am so thankful that I switched to State Farm (specifically this agency) 4 years ago from my previous company that I had for 16 years! I have multiple policies with State Farm now including home, auto and life! Amanda (Cassidy, Ross and the whole SF team) are truly amazing to work with. She is so knowledgeable in her field and I trust and rely on her completely to manage my policies. She is so incredibly friendly and very quick to respond ---- and explains in great detail any changes to coverages or premiums and always making sure that I am getting the best deal/coverage! I would highly recommend contacting Amanda if you are looking to change companies --- or even if you are not! The personalized service you receive from Amanda and the team at SF is fantastic!"
We responded:
"Hi Michelle! Thank you so much for the 5-star review! I truly appreciate your trust in Amanda to manage your policies. Amanda is a true rockstar! Her goal is always to respond quickly, explain every change to coverage or premium in detail, and make sure you’re getting the right protection. Amanda has truly helped mold the team to who we are today and continuing to grow. Thank you for allowing us to handle all of your auto, home, and life insurance needs. "
Mallory Middendorf
July 14, 2026
5
out of
5
rating by Mallory Middendorf
"I had a fantastic experience with Shannon at Ross Webb State Farm. She was extremely knowledgeable and made communication comfortable and easy. I'm so excited to be a part of the State Farm family!"
We responded:
"Hi Mallory! Thank you for the 5-star review! Shannon is a wonderful asset to our team. She is very knowledgeable and friendly. She always does her best to make each client feel like family before they leave the office. We are so excited to welcome you into the Ross Webb, State Farm family!"
Daytona Montgomery
July 13, 2026
5
out of
5
rating by Daytona Montgomery
"❤️❤️❤️❤️"
We responded:
"Thank you for trusting us with handling your insurance needs! We truly appreciate your business!
-Ross Webb, Amanda Cord, Shannon Miller, Andy Van Hyfte, Cassidy Jo Kerst, Shelia Hicks-Webb and Dawn Eakle"
Danny Honn
July 2, 2026
5
out of
5
rating by Danny Honn
"Quick, friendly, courteous"
We responded:
"Hi Danny! Thank you so much for your 5-star review! We appreciate your business and trust in our office."
Blythe Allison
June 3, 2026
5
out of
5
rating by Blythe Allison
"So many people recommended Ross Webb and his associates when I was looking for car insurance for my 18 year old daughter, that I had no choice but to see what the hype was. Cassidy reached out to me, and was amazing to work with! She answered all of my questions, worked up different quotes, shared different options and never made me feel pressured at all. They were able to save us hundreds of dollars each month, while offering the same coverage we already had. I highly recommend!"
We responded:
"Hi Blythe! Thank you so much for the 5-star review! We appreciate your trust in our office and thank you for allowing us to handle all of your auto and home insurance needs! "
XIAOXIA ZHU
June 1, 2026
5
out of
5
rating by XIAOXIA ZHU
"我才买的保险，没有具体体验，除了价格不便宜之外，哈哈，谢谢"
We responded:
"Hello! Thank you for the 5-star review! "
Larry Watson
May 28, 2026
5
out of
5
rating by Larry Watson
"Great folks!"
We responded:
"LARRY!!! Thank you so much for the 5-star review and thank you for being such an amazing customer and all-around guy! I feel like we have known each other for 100 years :) Thank you for trusting us to handle all of your home and auto insurance needs. "
Billy Hickey
May 18, 2026
5
out of
5
rating by Billy Hickey
"Laura was awesome in getting my bundle quote together. She saved me a ton on home and auto! The application process was very simple and straightforward. I gave some information and she handled the rest. Very pleased with the quote and process! Excellent group to work with."
We responded:
"Hi Billy! Thank you so much for the 5-star review. In our office, we will always treat each customer like family. We will help streamline the process as best as we can and make the experience as pleasant as possible. Thank you for allowing us to handle all of your insurance needs. "
Ross Henry
May 15, 2026
5
out of
5
rating by Ross Henry
"The quotes were quick and easy. The staff was very knowledgeable on the process and great at letting me know what to expect. You can't go wrong here."
We responded:
"Hey Ross! Great name :) Thank you for the 5-star review! "
Barbara Parr
May 8, 2026
5
out of
5
rating by Barbara Parr
"I’m so glad I went here yesterday! I was in and out in no time. Staff was very friendly and welcoming. Saving quite a bit from what I was paying from a different company. I am much more satisfied with an Agency that is local."
We responded:
"Hi Barbara, thank you so much for the 5-star review! We appreciate your business and allowing us to handle all of your insurance needs. "
Alex Pritchard
May 7, 2026
5
out of
5
rating by Alex Pritchard
"Very educational experience and will do anything to help get you the best deal"
We responded:
"Hi Alex, thank you so much for the 5-star review! We promise to always provide the customer with the best experience possible. We appreciate you allowing us to handle all of your insurance needs. "
Cindy Good
May 5, 2026
5
out of
5
rating by Cindy Good
"Great people helping with better insurance than I had.. At a much better price."
We responded:
"Hi Cindy! Thank you so much for the 5-star review. At our office we promise to treat our customers like family. We will always do our best to provide you with top notch customer service. Thank you for allowing us to handle all of your insurance needs. "
Mark aka Gurn
April 23, 2026
5
out of
5
rating by Mark aka Gurn
"excellent customer service !
always attentive and wanting to be of service to more Lafayette residents ; you should check out their rates , either with or without the Telemetry device in the windshield"
We responded:
"Hi Mark! Thank you for the 5- star review. We appreciate your business, and we will always do our best to make sure we take care of our customers. "